Frequently Asked Questions
General
Q: Why Nuvadermis?
Nuvadermis is built differently. We're Leaping Bunny Certified cruelty-free, dermatologist-tested, and formulated to be safe for sensitive skin — with every product HRIPT patch tested to confirm it. On scar care specifically, we don't cut corners: while other brands use cheaper silicone, we use only the highest quality medical-grade silicone in our scar tape and sheets, the same standard used in clinical and surgical settings
Q: Are your products safe for sensitive skin?
Yes. All of our formulas are hypoallergenic, fragrance-free, and HRIPT patch tested - meaning they've been clinically confirmed as non-irritating and safe for long-term use on all skin types, including sensitive skin.
Q: Are your products cruelty-free?
Absolutely. Nuvadermis is Leaping Bunny Certified, which means no animal testing at any stage of product development, including by our ingredient suppliers.
Scar Care 101
Q: How does silicone scar tape work?
Silicone creates a thin, breathable barrier over the scar that locks in moisture and reduces excessive collagen buildup, which is the main cause of raised, bumpy scars. It also protects the scar from friction and bacteria. With consistent use, scars become softer, flatter, lighter, and less noticeable over time.
Q: How do I use Silicone Scar Tape?
Clean and dry the scar area before applying. Cut the tape to fit, remove the backing, and place the adhesive side directly on your scar. Each strip can be worn for up to 24 hours and reused for several days with proper care. Do not use on open wounds.
Q: How do I clean and reuse my scar tape?
Gently wash the tape with mild soap and warm water after each use. Rinse thoroughly, let it air dry adhesive-side up, and store it on the protective liner until your next application. With proper care, each strip can be reused for up to 7 days.
Q: Can I use scar gel and scar tape together?
Yes! We recommend it. Apply a thin layer of scar gel or cream to clean, dry skin 2–3 times daily, let it absorb, then layer a silicone sheet or tape on top. This combination locks in moisture and keeps the active ingredients working longer. For best results, use consistently for at least 8 weeks.
Q: How soon will I see results?
New scars from surgery or injury often show visible improvement in about 6 weeks with consistent use. Older scars may take 2–4 months, but many customers see scars soften, flatten, and fade significantly with regular application.
Q: Does silicone scar tape work on keloids?
Yes. Silicone tape can help soften and flatten keloid and hypertrophic scars over time, while reducing itching, redness, and thickness. For severe keloids, we recommend pairing silicone therapy with guidance from a dermatologist.
Ingredients & Safety
Q: Does Silicone Scar Tape contain adhesives or latex?
No. Our scar tape is adhesive-free and latex free. It adheres through the natural properties of medical-grade silicone, making it gentle, comfortable, and safe for daily wear.
Q: Are your products approved by dermatologists?
Yes. All products undergo dermatologist testing and approval to confirm both safety and effectiveness. We also conduct HRIPT (Human Repeat Insult Patch Testing) to ensure our formulas are non-irritating and suitable for long-term use.
Orders & Shipping
Q: Can I find Nuvadermis in stores?
Not yet! But you can shop directly on Nuvadermis.com or on Amazon.
Q: How long does shipping take?
Standard shipping in the U.S. typically takes 3–5 business days. Expedited options are available at checkout
Q: What is your return policy?
We want you to feel confident trying Nuvadermis. If you're not satisfied, you can return your product within 30 days of purchase for a full refund.
Q: How will I receive my gift card?
Your gift card will be delivered to your email after purchase and can be used on Nuvadermis.com. If you're buying for someone else, simply forward them the email. Gift card purchases are final sale and cannot be returned, refunded, or exchanged for cash.
Q: Do gift cards expire?
Never. Our gift cards have no expiration date and can be used anytime.

